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Title: Datacenter outage by the kind folks at IF


Sedragore - June 1, 2008 02:10 PM (GMT)
Our kind, competent hosts over at Invisionfree have managed to cause a datacenter outage. The board might be on and off for a while, but all of your data is safe.

Sedragore - June 3, 2008 01:09 AM (GMT)
Another two messages from the IF staff:


QUOTE

We're still working to restore normal service to all InvisionFree and ZetaBoards communities. Many users will have no issue accessing their boards as of this time, however were aware that that isn't the case for everyone.

Just to provide a bit more information on what's occurring. The datacenters where the InvisionFree servers are located at had an issue that knocked out electricity to an entire building of servers. While InvisionFree and ZetaBoards had no servers in that particular building, the DNS servers that service them were located there.

DNS servers are computers that route internet traffic. They're what allows you to type in and url like http://invisionfree.com and end up at our site. Without them you would need to remember long IP addresses to visit websites.

This means if those servers aren't operational, then it can become an issue to try to reach a site by typing in its URL. In some cases the Internet Service Provider (ISP) that you use will cache, or store information that will still allow you to reach a site even if the DNS servers aren't operational.

Currently the datacenter is trying to restore normal operation to all of its DNS servers, however it hasn't completely reached that point yet. We're working on our end to do what we can to restore normal access for everyone as soon as possible.

Thanks for your patience during this time.









QUOTE

The DNS servers that were affected by the electrical outage have been restored. At this time all boards should be functioning normally. If you or your members are still experiencing an issue it's a result of the DNS information being cached by your ISP. Unfortunately the only solution is to wait for them to update the information. Thanks again for your patience.

Sedragore - June 22, 2008 01:35 PM (GMT)
Archived.




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